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Graduate Diploma of Health Services Management

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Are you a practising or aspiring health services manager? CSU's Graduate Diploma of Health Services Management is designed for professionals seeking a formal management qualification to complement previous qualifications or experience.

This course is suitable for health managers with backgrounds in medicine, nursing, allied health, paramedicine, commerce, accounting or general business administration. Offered for flexible online study, this degree develops the skills you need to function effectively as a manager in a broad health services context.

The Graduate Diploma of Health Services Management is related to:


  • Why study this course?

    The Graduate Diploma of Health Services Management equips you with the skills and knowledge needed to function effectively as a manager in a broad health services context. 

    Contemporary program

    Acquire the core knowledge, skills and attitudes required for effective management practice and leadership in a health services context. Graduates are able to examine the culture of health service delivery and, working from an evidence-based framework, make decisions that consider contemporary and emerging issues in the funding, financing, regulatory and policy influences on managerial practice. You will be prepared to 

    Online convenience

    For busy professionals, online study is an ideal way to upgrade your qualifications while remaining in the workforce. You will learn using a range of online resources and communication tools. 

    Exceptional teaching staff

    You'll benefit from personal engagement and support from dedicated professional educators who are knowledgeable in contemporary practice and have a wealth of experience in the sector. Assessments will include work-relevant tasks and assignments.

    Pathways to study

    To be eligible for this course, you must have a degree in a health-related or business-related area or have completed the Graduate Certificate in Health Services Management. You could also take your studies further with CSU's Master of Health Services Management.

  • Career opportunities
    Diverse health services management roles are found throughout Australia and overseas. If you are looking to advance into management, this course will give you a competitive edge in your bid to enter leadership and management positions. Lead the planning, implementation, monitoring and evaluation of health service delivery. If you already working in management, the course provides career-enriching knowledge and skills.
  • Professional recognition
    CSU's Graduate Diploma of Health Services Management program was designed in consultation with relevant professional bodies, including the Australian College of Health Service Executives and the Royal Australian College of Medical Administrators, taking cognisance of their accreditation requirements. 
    This course is accredited with the Australian College of Health Service Executives. If you are interested in pursuing affiliation with the relevant professional organisations, you should contact the course coordinator in the first instance to ascertain your eligibility for membership.

    Contact info.csu on 1800 334 733 or make an online enquiry and we can put you in touch with the course coordinator.

  • Subjects

    The below information is for new students. Current students should select their subjects by checking the Handbook for the year of their enrolment

    Course structure

    Graduate Certificate in Health Services Management (32 points)
    HSM401 Reflecting on Health Care Systems
    HSM402 Human Resources Management (Health Services)
    HSM404 Management and Leadership of Health and Aged Care Services
    HSM409 Evidence-based Health Care Delivery

    Graduate Diploma in Health Services Management (64 points)
    HSM401 Reflecting on Health Care Systems
    HSM402 Human Resources Management (Health Services)
    HSM404 Management and Leadership of Health and Aged Care Services
    HSM406 Resourcing Health and Aged Services
    HSM408 Current Issues in Health Services Management
    HSM409 Evidence-based Health Care Delivery
    HSM510 Health Planning
    HSM512 Evaluating Health Service Performance

    Master of Health Services Management  (96 points)
    The masters is comprised of 64 points of core subject and completion of 32 points of research, leading change project or management practicum stream
    HSM401 Reflecting on Health Care Systems
    HSM402 Human Resources Management (Health Services)
    HSM404 Management and Leadership of Health and Aged Care Services
    HSM406 Resourcing Health and Aged Services
    HSM408 Current Issues in Health Services Management
    HSM409 Evidence-based Health Care Delivery
    HSM510 Health Planning
    HSM512 Evaluating Health Service Performance

    Research stream
    HLT505 Research Methods in Health Science A
    HLT506 Research Methods in Health Science B
    HLT508 Health Master’s Project (16 points)

    Leading Change Project stream
    HSM411 Creativity, innovation and change (Health services)
    HSM412  Leading for Change (Health Services)
    HSM514  Change Project (Health Services) (16 points)

    Management Practicum stream
    HSM500 Online Management Practicum (32 points)

    Enrolment pattern

    Graduate Certificate in Health Services Management
    Session 1 Intake
    Year 1, session 1
    HSM401 Reflecting on Health Care Systems
    HSM404 Management and Leadership of Health and Aged Care Services

    Year 1, session 2
    HSM402 Human Resources Management (Health Services)
    HSM409 Evidence-based Health Care Delivery

    Session 2 Intake
    Year 1, session 2
    HSM401 Reflecting on Health Care Systems (single subject enrolment)

    Year 2, session 1
    HSM404 Management and Leadership of Health and Aged Care Services (single subject enrolment)

    Year 2, session 2
    HSM402 Human Resources Management (Health Services)
    HSM409 Evidence-based Health Care Delivery

    Graduate Diploma of Health Services Management
    Session 1 Intake

    Year 1, session 1
    HSM401 Reflecting on Health Care Systems
    HSM404 Management and Leadership of Health and Aged Care Services

    Year 1, session 2
    HSM402 Human Resources Management (Health Services)
    HSM409 Evidence-based Health Care Delivery

    Year 2, session 1
    HSM406 Resourcing Health & Aged Care Services
    HSM408 Current Issues in health Services Management

    Year 2, session 2
    HSM510 Health Planning
    HSM512 Evaluating Health Service Performance

    Session 2 Intake
    Year 1, session 2
    HSM401 Reflecting on Health Care Systems

    Year 2, session 1
    HSM404 Management and Leadership of Health and Aged Care Services

    Year 2, session 2
    HSM402 Human Resources Management (Health Services)
    HSM409 Evidence-based Health Care Delivery

    Year 3, session 1
    HSM406 Resourcing Health and Aged Services
    HSM408 Current Issues in Health Services Management

    Year 3, session 2
    HSM510 Health Planning
    HSM512 Evaluating Health Service Performance

    Master of Health Services Management
    Session 1 Intake

    Year 1, session 1
    HSM401 Reflecting on Health Care Systems
    HSM404 Management and Leadership of Health and Aged Care Services

    Year 1, session 2
    HSM402 Human Resources Management (Health Services)
    HSM409 Evidence-based Health Care Delivery

    Year 2, session 1
    Research Stream
    HLT505 Research Methods in Health Science A
    HSM406 Resourcing Health & Aged Services

    Leading Change Project and Management Practicum Stream
    HSM408 Current Issues in health Services Management
    HSM406 Resourcing Health & Aged Services

    Year 2, session 2
    Research Stream
    HSM510 Health Planning
    HLT506 Research Methods in Health Science B

    Leading Change Project and Management Practicum Stream
    HSM512 Evaluating Health Service Performance
    HSM510 Health Planning

    Year 3, session 1
    Research Stream
    HSM408 Current Issues in health Services Management
    HLT508 Health Master’s Project (16) (commence)

    Leading Change Project Stream
    HSM412 Leading for Change (Health Services)
    HSM514 Change Project (Health Services) (commence)

    Management Practicum Stream
    HSM500 Online Management Practicum (32) (commence)

    Year 3, session 2
    Research Stream
    HSM512 Evaluating Health Service Performance
    HLT508 Health Master’s Project (16) (complete)

    Leading Change Project Stream
    HSM411 Creativity, Innovation and Change (Health Services)
    HSM514 Change Project (Health Services) (complete)

    Management Practicum Stream
    HSM500 Online Management Practicum (32) (complete)

    Session 2 Intake
    Year 1, session 2
    HSM401 Reflecting on Health Care Systems

    Year 2, session 1
    HSM404 Management and Leadership of Health and Aged Care Services

    Year 2, session 2
    HSM402 Human Resources Management (Health Services)
    HSM409 Evidence-based Health Care Delivery

    Management Practicum Stream
    Year 3, session 1
    HSM406 Resourcing Health and Aged Services
    HSM408 Current Issues in Health Services Management

    Year 3, session 2
    HSM510 Health Planning
    HSM512 Evaluating Health Service Performance

    Year 4, session 1 & session 2
    HSM500 Online Management Practicum (32 points total but 16 Points each session)

    Leading Change Project Stream
    Year 3, session 1
    HSM406 Resourcing Health and Aged Services
    HSM408 Current Issues in Health Services Management

    Year 3, session 2
    HSM510 Health Planning
    HSM512 Evaluating Health Service Performance

    Year 4, session 1
    HSM412 Leading for Change (Health Services)
    HSM514 Change Project (Health Services)

    Year 4, session 2
    HSM411 Creativity, Innovation and Change
    HSM514 Change Project (Health Services)

    Research Stream
    Year 3, session 1
    HLT505 Research Methods in Health Science A
    HSM406 Resourcing Health and Aged Services

    Year 3, session 2
    HSM510 Health Planning
    HLT506 Research Methods in Health Science B

    Year 4, session 1
    HLT508 Health Master’s Project (16) (commence)
    HSM408 Current Issues in Health Services Management

    Year 4, session 2
    HLT508 Health Master’s Project (16) (complete)
    HSM512 Evaluating Health Service Performance

  • Admission information

    Standard Entry

    Students who hold an undergraduate degree in a health-related or business-related discipline and have a minimum of three years' experience in the health industry.

    Special Entry

    Applicants with a clinical qualification and health industry experience but who do not hold an undergraduate degree may apply to enter the Graduate Certificate in Health Services Management. On successful completion of that program they may apply for admission to the Graduate Diploma of Health Services Management, and will be awarded 32 points of credit for the Graduate Certificate subjects successfully completed.

    See standard CSU admission criteria

  • Cost of study

    Fees - please visit the fees and costs page or contact us for current fee information.

    Tax deduction - in some instances a tax deduction may be claimed for self education expenses. Please seek independent qualified taxation advice.

    Alumni discount

    Already studied with CSU? Our 10% Alumni discount applies to this course!
    Find out more

  • Course details

    Campus locations listed for Online students are purely for administrative purposes and have no relevance to the student experience.

    Enrol TypeModeCampusFee typeSession1Session2Session3Admission Code
    DirectOnlineBathurstFPOSYYNJSGB
    DirectOnlineBathurstFPPGYYNOSGB

    LEGEND
    CGS: Commonwealth Government supported places
    FPPG: Fee-paying postgraduate places
    FPOS: Fee-paying overseas student places
    Admission Code: For your reference if required during your application process
    NO TAC: An admission code is not required for applications to CSU Study Centres
    TEMP: An admission code has not yet been assigned for this course

    Graduation requirements

    To graduate students must satisfactorily complete 64 points.

  • How to apply
    Apply direct to CSU

    An online application to CSU takes about 15 minutes to complete. Find out more

    Apply online

    Apply direct to CSU

    Apply direct to CSU for on campus study at a CSU regional campus, or study by distance education.

    Apply online

    Recruitment agent

    Contact a Recruitment agent in your country who can answer your questions about CSU as well as help with the student visa application process.

    International recruitment agents

    Thinking of deferring?

    Find out more about deferral

  • About the School

    The School of Biomedical Sciences

    The School of Biomedical Sciences provides students with an opportunity to engage in high quality learning experiences in the areas of clinical practice (paramedic), clinical science, health science and medical science. School staff are well known for both quality teaching and research, a combination that ensures students receive not only a quality education, but a connection to job opportunities in industry and commerce, the professions, and the public sector. Research programs are diverse, providing an exciting environment for graduate studies – where students are exposed to cutting-edge research in a range of disciplines. The School delivers courses across five CSU campuses at Bathurst, Dubbo, Orange, Port Macquarie and Wagga Wagga.

  • Academic expectations

    For each 8 point subject at CSU, students should normally expect to spend between 140-160 hours engaged in the specified learning and assessment activities (such as attending lectures or residential schools, assigned readings, tutorial assistance, individual or group research/study, forum activity, workplace learning, assignments or examinations). The student workload for some subjects may vary from these norms as a result of approved course design.

    Students will be assessed on the basis of completed assignments, examinations, workplace learning, or other methods as outlined in specific subject outlines.

    Where applicable, students are responsible for travel and accommodation costs involved in workplace learning experiences, or attending residential schools (distance education students).

    Expectations relating to academic, workplace learning, time and cost requirements for specific subjects are provided in the subject abstracts and in course materials.

    Throughout their studies, CSU students have a responsibility to continue to develop skills in English Language, literacy and numeracy as appropriate to their discipline. This ongoing development will enable students to effectively participate in their course and graduate as competent professionals.

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